At Regency Clinic, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.

1. Who We Are
Regency Clinic is a healthcare provider located at 1, Warrenne House, Castle Dyke, Stamford, Lincolnshire, PE9 2QY. We offer a range of medical and wellness services, and we value the privacy of all our patients and visitors.

2. Information We Collect
We collect the following types of personal information to provide you with the best possible service:

• Personal Identification Information: Name, contact details (email address, phone number), date of birth, gender.
• Medical Information: Health history, treatment details, allergies, prescriptions, and other medical records necessary for your care.
• Financial Information: Billing and payment details if you use our services for paid treatments.
• Website Data: Information about how you use our website, including IP addresses, browser type, and browsing patterns.

3. How We Use Your Information
Your information is used for the following purposes:

• To provide healthcare services and treatments.
• To process bookings, appointments, and payments.
• To communicate with you about your treatments, appointments, and any updates to our services.
• To comply with legal and regulatory obligations.
• To improve our services based on your feedback and usage data.

4. Sharing Your Information
We do not share your personal information with third parties, except in the following cases:

• Healthcare Professionals: We may share necessary medical information with other healthcare professionals involved in your care.
• Service Providers: We may share your information with trusted third-party service providers who help us deliver services such as payment processing and appointment scheduling.
• Legal Requirements: If required by law, we may disclose your information to comply with legal processes or regulations.

5. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and address any ongoing healthcare needs. Once your data is no longer required, we will securely delete it.

6. Your Rights
You have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: If any of your information is incorrect or incomplete, you can request that it be updated.
• Erasure: You can request that we delete your personal data in certain circumstances.
• Withdrawal of Consent: If we rely on your consent to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Security of Your Information
We implement strict security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include encrypted data storage, secure payment processing, and restricted access to sensitive information.

8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience. You can adjust your browser settings to control the use of cookies. However, disabling cookies may affect your ability to use certain features of our website.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes by posting the updated policy on our website.

10. Contact Us
If you have any questions or concerns about how we handle your personal data, or if you would like to exercise your rights under this Privacy Policy, please contact us at:

Regency Clinic
1, Warrenne House, Castle Dyke
Stamford, Lincolnshire
PE9 2QY